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Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24-48 hours during business days. For urgent technical issues, we prioritize responses and typically reply within a few hours.
What information should I include in my message?
Please provide as much detail as possible about your inquiry or issue. For technical support, include your browser type, operating system, and a description of what you were doing when the issue occurred.
Can I request new features?
Absolutely! We love hearing feature requests from our users. Please select "Feature Request" as the subject and describe the feature you'd like to see added to Text2Html.
How do I report a bug?
Select "Bug Report" as the subject and provide detailed information about the bug, including steps to reproduce it, expected behavior, and actual behavior. Screenshots are always helpful!
Do you offer business partnerships?
Yes! If you're interested in partnering with Text2Html, please select "Partnership Opportunity" and tell us about your proposal. We're open to collaborations that benefit our users.